Difficult Conversations Every difficult conversation is really comprised of 3 conversations in one: the What Happened conversation, the Feelings conversation, and; the Identity conversation. �&$DA���� ��"��DB�*�*��RP�.��5 K�l"�M:�%*~>������;s�9o~3�|A \�F���Ni�B�G��/L�[�Srr�� u���N)u:����������k����UAQc�-�+�f��@���9y�/X_cG�|�� ���Lc?c����GnL����[���&����UK�uÍ��8瑒6q���j6�������3�~�~�d���ɋ&\���K&嗴��Xf�J��o�F�^�o2*�z>�a�X�[�X�ݱ��d�ҳ��(h � Xm%;��|>ޣ�|�ߞ��xDˌ����4M�_2іd�?M+����7��y9?�e�;xO����O�i>�g����{��?�P�W�Tw�^��+���h�6HF[����+�DO�� �����C!&��bf�,.�ټ���i�(�"(��e�0A㨈&��4�f��4�P�@o�z���~:���g����X$�/2QL��4�P0ŐC6�)�F�HMc�Q�Ie4��i6m�-��v�b^˯�F^�RZΕ����y+@ݍpV��ު��˛� ���lk�ʠCtXe���rP��@Y�z�L.�q|��%�5` ����H��x�ꮆ��(S����|�H}�����U] 7����ftF:2��{� �8*�K�e��H+Ɋ�R,�J�kP-�LL��-�G�PfZ�x?l�r/�5\��ꨰn��$�LX�pŎ���^v�=Ծ�n��g�o�{���������p. Deep Conversation Topic Choices. Keep the topic limited to one example. In a difficult conversation, this is usually where the real action is. Sometimes an underlying medical condition could be the culprit and as an workplace leader it is your job to address the employee. 3 Difficult Employee Conversations and How to Handle Them Having difficult conversations with employees comes with the territory of being an employer. Sometimes in life, we have to have conversations that we know will be difficult both for us and for the person we’re talking to. Difficult conversations are anything we find hard to talk about with another person. The ability to conduct and find positive resolutions by having difficult conversations is a life skill that everyone should develop. Meeting someone for the first time, finding yourself in a social gathering of strangers, meeting your partner’s family, or handling a job interview, are just a few examples where being able to guide the conversation is critical. 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Every difficult conversation is really comprised of 3 conversations in one: the What Happened conversation, the Feelings conversation, and; the Identity conversation. Minutes 3-6: Make sure the conversation is focused on facts and why the facts are important, not just opinion. The ability to conduct and find positive resolutions by having difficult conversations is a life skill that everyone should develop. endstream endobj 1499 0 obj <>stream “Difficult Conversations” and to practice the skills it introduces key points Discuss the key takeaways from the lecture 10 mins personAl inventory Reflect on a difficult conversation you had recently 15 mins 3 5 prACtiCing skills In pairs, evaluate your performance against the seven steps of an effective conversation. 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