Holland Code: E-C-R housekeeping supervisor resume Housekeeping Supervisor Resume Templates Professional Sample Personal Statement for Resume A Good Resume New New Sample Supervisor Resume Sample New 676 Best Resume images in 2019 Professional Electrical Supervisor Resume Samples Electrical Supervisor Picture, housekeeping supervisor duties and responsibilities in hotel operations supervisor resume … Participate in daily operations including cleaning when needed. And just as guests are expecting a welcoming room free of dust and debris, so are hiring managers expecting a resume free of errors. Home: 000-000-0000 | Cell: 000-000-0000. [email protected] Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Handled guest requests, and issues promptly, and courteously. Performed inventory checks, created weekly employee schedules, managed … Return and sign key back in before leaving the hotel, To systematically check all bedrooms (departures, stays, ready vacant rooms) to ensure they have been cleaned and serviced to brand standards, To supervise the work of the room attendants providing assistance and support and taking corrective measures should the standard of work deviate from the Hotel standards, Inform the office Co-coordinator of any discrepancies extra departures, extended stays or vice-versa, To make sure that you carry out the day briefing and the 15 minutes training with all the room attendants and Housekeeping associates, The co-ordination of training and orientation of your team members. Below is a large sample of housekeeping resume objective statements that you can use. and persuade guests and staff to achieve results beneficial to operation of hotel; ability to converse calmly with irate guests, co-workers, superiors and subordinates in sometimes intense emotional situations; ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions; ability to memorize, recollect and quickly retrieve dates, names, times and other data; ability to add and subtract three digit numbers; ability to perform mathematical operations with units of measure including, but, not limited to dollars, cents, feet, inches, cups, pounds and ounces; ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions; ability to participate in all departmental and hotel-wide meetings, Physical Requirements: Must be able to exert physical effort in transporting _____ pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding, Strong interpersonal communication skills, Strong supervisory skills with the ability to supervise large groups of employees, Ability to operate power cleaning equipment, Thorough knowledge of cleaning materials, processes, and equipment, Ability and willingness to respond to emergency situations, Sufficient strength and dexterity to perform duties and responsibilities of this job, including heavy work, Ability to wear and use personal protective equipment, Valid driver’s license for the state of New Hampshire, Ability to effectively present information in one on one and small group situations to customers, clients and other employees of the organization, Ability to perform these operations using units of American money and weight measurement, volume, and distance, Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form, Must be able to resolve conflicts and delegate responsibility, Will work both inside and outside. > Who can use the Housekeeping Resumes? Expedites and oversees special request from the Front Desk. Inspects equipment and furnishings and prepares work orders for maintenance, Determines that collection and distribution of linen meet the needs of the facility, Keeps records/audits, cycle cleaning, and common areas of the facility that have to be cleaned on a weekly, monthly, semi-monthly or annual basis, Investigate and resolve housekeeping related complaints, Two to three years of experience in housekeeping operations, Clerical ability to direct and control housekeeping activities and evaluate cleanliness and neatness using policies and procedures, Ability to monitor and maintain the cleanliness of the facility, Ability to make quick and accurate decisions, Ability to effectively supervise a diverse employee work group. Proven experience in training all new team members. Correct room status as needed, Monitor performance and productivity of room attendants, public area attendants, and house persons, Ensure all jobs are completed within the shift and control expenses by monitoring productivity, Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines, Upon inspection of rooms, make certain all VIP's and Housekeeping supplies are in place, Randomly inspect 2 rooms of self inspect attendants and all rooms of attendants that are not on self inspect program to ensure quality standards, Report all maintenance deficiencies in guestrooms and corridors via work orders, Report all maintenance issues that need immediate attention to the duty engineer example clogged toilets, leaks, and fire hazards etc, Expedite special guest requests, such as extra towels, blankets or pillows, Assist with deliveries when required to ensure guest satisfaction. In charge of all housekeeping issues of 2 buildings with 144 suites of two and three bedrooms, two bathroom, livingroom, dinning room, laundry, balcony and complete kitchen. Achieves goals by developing and implementing service programs within the housekeeping department designed to increase guest satisfaction, Safety/Risk Management: Conducts routine inspections of housekeeping operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Assist with the day to day operation of the overall Department. Inspect all public areas and employee areas and assess compliance with all established standards as they relate to cleanliness, maintenance, safety, and security. (Remember to close all applications on IPhone), At 6pm – conduct cross reference and check rooms. Holland Code: E-C-R Assist with the overall supervision of the day-to-day operation of a diverse work force in the Housekeeping Dept. Spread the love. HOUSEKEEPING SUPERVISOR. 131 Mahajari, Fatehpur (Uttar Pradesh)-212601. Housekeeping supervisors use written communication to complete paperwork on daily activities, employee progress and necessary supplies. Another Housekeeping Supervisor resume . standards and instill a passion for customer service in all associates of the hotel, Partner with the Housekeeping Manager to recruit, develop, manage and monitor performance while making any recommendations for disciplinary and other human resources-related actions, Inspect all assigned suites and public areas to ensure furnishings, guest suites, equipment, linens, and public areas are clean and in good repair to meet guest expectations. Communicate any maintenance needs to front desk, Conduct common area inspections - hallways, elevators, stairwells, garages, pool decks...etc, Inspect and organize housekeeping and linen closets. Seeking a position that will enable me to utilize the skills I possess to the maximum extent, in creative and challenging environment, and use my full potential for the growth of the organization and its environment. Maintained a functional housekeeping department by conduction and maintaining inventory, ordering and tracking supplies, and monitoring purchase and budget. A perfectly composed professional experience section has the power of making or breaking your job application. ), Assign PM lobby areas to take care of by 5pm, Department Lead during shift with PM is scheduled off, Prepare to cover dispatch at 2:30pm – gather information from pass on, Check room attendant’s boards for remaining credits and notify supervisors of remaining credits, Conduct a cross reference of VD’s, VC’s, and VP’s with ONQ. The resume sample above gives an excellent outline for how to accomplish that. Create Cover Letter. Re-inspect the corrected room, Communicate with Guest Services regarding information about discrepant rooms.Physically check the room to determine status, Assist Housekeeping Management in preparation of Standard of the Week, Monitor all V.I.P. Mob.No. The exact information you include could depend on your experience and what the hiring manager wants to see. Assist with inventory and purchasing process to ensure adequate replacement of supplies. Assign trainees to housekeeping roles and responsibilities. site rooms, vermin control, window and carpet cleaning, room inventories), Manage all special requests made by guests, Conducts shift briefings to ensure hotel activities and operational requirements are known, Assist with scheduling and room assignments to ensure proper coverage while you ensure all colleagues of the team are properly trained and have the tools and equipment needed to effectively carry out their respective job duties, Inspect storage rooms and room attendant carts for neatness, cleanliness, and adequate supplies, Ensure good repair of all the cleaning equipment and timely maintenance of the rooms, Complete paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books etc, Perform all necessary Housekeeping duties including making beds and vacuuming and cleaning guest rooms to ensure guest satisfaction, You may regularly assist with deep cleaning projects, Demonstrates a pleasant personality with a mature disposition, Is willing to go the “Extra Mile” in order to exceed guests’ expectation, Is a team player and contributes to ensure the smooth operations of the Housekeeping, Preferably has a certification/ basic knowledge in Hospitality/ Tourism, Proficient in the use of Microsoft Office and Front Office System, High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent, 4 year experience inHousekeeping Department, Collect room and floor status report sheets for assigned work areas and assign room to Housekeepers as needed, Train housekeeping employees in order to achieve the standards of cleanliness in guest rooms, Make recommendations and follow through on disciplinary action for assigned staff, Provide excellent guest service in all areas of responsibility, Inspect guest rooms, including VIP, vacant, occupied and check-out rooms, to insure the standards are being achieved by each employee, Monitor the performance of house persons so there are sufficient supplies in the maid station, Interpret all departmental policies, procedures, and standards, Coordinate work orders in assigned areas and follow up on inspections, Monitor and direct progress of housekeepers and house persons in rooms that are undergoing deep cleaning, Maintain the upkeep of all bedspreads, draperies, carpet cleaning, sheers, bed skirts, and furniture refinishing, Schedule and participate in departmental meetings, Handle all lost and found items according to procedure, Computer skills including Word, Excel, Power Point, Able to handle stress in a fast-paced work environment, Able to prioritize multiple tasks, have a sense of urgency to complete projects and be detail oriented, Organize work assignments for all cleaning attendants and quality assurance inspections on a daily basis. Cleans toilets, urinals, sinks, mirrors & counters. Assist Facilities Manager with tracking and maintaining appropriate levels of cleaning materials, Prioritize the workload according to instructions provided by the Facilities Manager, Bring unsafe and/or unsanitary conditions to the immediate attention of the Facilities Manager, Oversee and set schedules for the weekly Housekeeping staff, Sign out and carry a radio at all times during shifts and return to the security desk and sign out at the end of the shift. Successfully liaised with staff for any work and ensured team spirit maintained for every work. PDF; Size: 373 kB. Ensure proper use of cleaning equipment and supplies, Issue staff cleaning assignments including special requests, areas of concentration and deep cleaning, Order supplies and maintain accurate inventory as assigned, Log items into the Lost and Found and respond to inquires regarding lost items, On time and at work when scheduled and in proper uniform, Consistent professional and positive attitude and actions when communicating with guests and associates, Report any incidents of guest dissatisfaction or matters of significance to manager / supervisor so that corrective measures may be taken, Comply with policies and procedures. Housekeeping Supervisor Resume Sample. Overall Karen has worked in the hospitality industry for 3 … Headline : Bilingual Customer Service-oriented, with more than 6 years of experience as a Housekeeping Supervisor. . Assigned workers their duties and inspects work for conformance to prescribed standards of cleanliness, Maintained cost control systems for staffing, cleaning supplies and inventories. Process and verify all invoices and packing slips from suppliers as part of budget reconciliation. Get any of the suitable format downloaded and start customizing it as per your preferences. Manages difficult or emotional customer situations. Degree. Supervised over 15 employees by inspecting workers performance, write schedules, and mentoring new employees. In previous housekeeping roles I've had, I felt the most respect when my employer valued my time and efforts. Direct a team combined of over 30 associates combined of Marriott and contract associates. A Housekeeping Supervisor helps in this regard. cleaning and preparing of rooms, suites, and apartments) for residents and guests, Schedule and supervise the cleaning of public spaces including, but not limited to, bathrooms, lounges, offices, and conference rooms, Submit, track, and report on maintenance requisitions (MRs) in areas of responsibility, Maintain accurate inventory records of all cleaning and supplies and equipment. Start Now! Meets & exceeds guest expectations, Maintain up-to-date owners' files on each unit, recording, typing of clean and date, unit inventories, arrival inspection checks, and inventory charges, Prepares incident reports following proper company procedures, 1 year related housekeeping experience required, Minimum 3 years Housekeeping experience in a full-service boutique or luxury hotel environment required, Minimum 1 year supervisory experience in Housekeeping operations preferred, Prior experience using Microsoft Office required. Investigated complaints regarding housekeeping services, equipment and took corrective action. Kelly Mackay Housekeeping Supervisor. Willingness to work with the elderly, Evaluates work habits and attitudes and attendance of subordinate workers, documents, makes recommendations regarding employee performance concerning retention of promotion and takes corrective action as indicated by hospital policies and appropriate labor agreements, Maintains inventory of cleaning materials, supplies, and equipment and requisitions replacement items, inspects equipment for proper functioning and orders maintenance and repairs; and inspects hospital equipment (non-medical) and furnishings for wear and tear and prepares requisitions for maintenance or replacement, Maintains required records, gathers statistics and prepares reports as required, Monitors work flow and effects changes to improve quality and efficiency of services, Plans, schedules and directs the environmental maintenance in assigned areas of the hospital and its satellite facilities, Tours hospital environment regularly, covering each assigned area to observe and inspect cleanliness of facilities and work in progress, Trains subordinate staff in techniques of cleaning and disinfecting facilities, use of chemical agents and equipment, collection and disposal of infectious materials and general environmental maintenance peculiar to acute hospitals, Ability to strategize, plan and implement change, Ability to work effectively both as a team player and leader, Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects, Knowledge of techniques of cleaning and disinfecting patient care facilities, use of chemical agents and equipment, collection and disposal of infectious materials and general environmental maintenance peculiar to acute hospitals, Assist in the training of housekeeping personnel, Coordinate the work of housekeepers to ensure timeliness and cleanliness of completion, Assists with the direction of cleaning of the arena. 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